RE: Operations Performance Management.
  1. Summary Themes
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  2. Opportunity Statements
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  3. Operating Environment
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  4. Modeling Behavior
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  5. Root Cause Analysis
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  6. Performance Dialogs
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  7. Cascading Metrics
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  8. Operating Goals
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  9. Intentional Strategy
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  10. Capability Building
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  11. On-boarding Experiences
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  12. Consistent Expectation
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  13. Performance Dimensions
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  14. Role Clarity
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  15. Work Processes
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  16. Work Segmentation
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  17. Prioritization Process
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  18. Capacity Management
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  19. Plan Alignment
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  20. Feedback Capture
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  21. Improvement Opportunities
    Giphy downsized medium
  22. Data Compilation
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  23. Common Themes
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  24. Prioritized Recommendations
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  25. Senior Leadership
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  26. Time Service
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  27. Quality Performance
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  28. Customer Satisfaction
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  29. Huddle Gatherings
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  30. Touchpoint Availability
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  31. Implementation Principles
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  32. Performance Dialogues
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  33. Flexibility Engagement
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  34. Pace Enhancement
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  35. Expectation Setting
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  36. Implementation Rollout
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  37. *Actual word pairings included in one actual email memo and its attached document. Sigh.