TODAY'S WORK MEMO, Summarized and Illustrated

RE: Operations Performance Management.
  1. Summary Themes
  2. Opportunity Statements
  3. Operating Environment
  4. Modeling Behavior
  5. Root Cause Analysis
  6. Performance Dialogs
  7. Cascading Metrics
  8. Operating Goals
  9. Intentional Strategy
  10. Capability Building
  11. On-boarding Experiences
  12. Consistent Expectation
  13. Performance Dimensions
  14. Role Clarity
  15. Work Processes
  16. Work Segmentation
  17. Prioritization Process
  18. Capacity Management
  19. Plan Alignment
  20. Feedback Capture
  21. Improvement Opportunities
  22. Data Compilation
  23. Common Themes
  24. Prioritized Recommendations
  25. Senior Leadership
  26. Time Service
  27. Quality Performance
  28. Customer Satisfaction
  29. Huddle Gatherings
  30. Touchpoint Availability
  31. Implementation Principles
  32. Performance Dialogues
  33. Flexibility Engagement
  34. Pace Enhancement
  35. Expectation Setting
  36. Implementation Rollout
  37. *Actual word pairings included in one actual email memo and its attached document. Sigh.