CELESTIAL SEASONINGS CUSTOMER RELATIONS

Today I did something I have never done before. I called the "Tell Us What You Think" Number on my tea box.
  1. β€’
    I was looking for adventure.
  2. β€’
    I called the number.
  3. β€’
    I was nervous, actually.
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    I love Celestial Seasonings, though, so I was confident I would find something to say.
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    She answers and then asks me why I'm calling and I laughed.
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    Bc I am not chill.
  7. β€’
    And then I got it together and I said, "Um well...I am calling...bc..I...like Celestial Seasonings?"
  8. β€’
    VERY UNCOOL. Professing your love for cheap tea is hard.
  9. β€’
    "Well thank you. What do you like about us?"
  10. β€’
    "Um. Well, firstly, your tea," said a little too slowly, like I'm trying to be rude but actually I was just put on the spot and am so strange.
  11. β€’
    And then way too fast I'm not sure she understood me, "All of the other brands available at the grocery store, which believe me, I have tried, are more expensive and taste less strong when you steep them. Why should I spend more money on less tea that doesn't even taste as fresh and delicious as Celestial Seasonings, y'know?"
  12. β€’
    I'm thinking at this point that I am way too nervous and strange and I've gotta give her something else so I say,
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    "Also, I like your new packaging."
  14. β€’
    "Oh thank you! What do you like about it specifically?"
  15. β€’
    "Well the box is really clean. I really liked the old box designs with all the little depictions of the bears living life and all that but this is really simple and clean. It's more modern and I like the new Celestial Seasonings lettering."
  16. β€’
    You're not a graphic designer so calm down.
  17. β€’
    "Thank you for that feedback, we really appreciate getting it. Since you like our tea so much, I could make sure you get sent out some coupons for future purchases, would that be okay with you?"
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    πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯
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    πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯
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    πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ’₯
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    πŸ’ΈπŸ’ΈπŸ’ΈπŸ’ΈπŸ’°πŸ’ΈπŸ’°πŸ’°πŸ’°
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    πŸ’°πŸ’°πŸ’°πŸ’ΈπŸ’°πŸ’ΈπŸ’°πŸ’ΈπŸ’ΈπŸ’ΈπŸ’Έ
  23. β€’
    πŸ˜΅πŸ˜΅πŸ˜΅πŸ˜΅πŸ’šπŸ˜΅πŸ˜΅πŸ˜΅πŸ˜΅πŸ˜΅
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    πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ’ΈπŸ’šπŸ€‘πŸ˜΅πŸ€‘πŸ’ΈπŸ’šπŸ’Έ
  25. β€’
    Today is the day I rule the world.
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    Celestial Seasonings loves me!!!!
  27. β€’
    I have climbed the mountaintop and planted my flag on its peak!
  28. β€’
    "Oh, yeah. Yeah that would be amazing."
  29. β€’
    "Great! I'll make sure these comments get to our leadership team and if you could just give me your full name and address I will make sure these coupons get out to you."
  30. β€’
    So I give her my address.
  31. β€’
    I say at the inevitable moment,
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    "I love you, bye!"
  33. β€’
    Click.
  34. β€’
    Goodbye, old friend.
  35. β€’
    Hi.