You would be surprised how many people do not know this information on this list!!!
  1. 1 know your lock code or pattern
  2. 2 know your email password also helpful know your email address
  3. 3 know your Apple ID or Gmail address for android
  4. 4 know your password to your Apple ID or gmail
  5. 5 the rep at your phone service provider does not know any of the above information
  6. Phones hate water.