Maybe I'm a bad case manager, but --
- •Following the rules seems cruel and nearly impossible when working with human beings
- •How can I tell you that you can only take 3 items from the food pantry when you're homeless and have no food?
- •How can I only give you one bus token, when you have to travel across the city to rehab and the shelter?
- •How can there not be enough beds for every person to sleep safely in this city?
- •Being human is so goddamn painful.