1. I will never forget...
  2. The smell of that day
  3. The dazed look on people's faces
  4. The dust on shoes, shoulders and suits as New Yorkers flowed back to their homes on foot.
  5. The missing posters.
  6. The missing posters.
  7. All of the missing posters.
  8. The news coverage of the young woman desperately searching for her fiancée.
  9. The video of the man tumbling out of The World Trade Center with his jacket flying up behind him.
  10. The reality that our world would never be the same.
  11. The feeling of luck that my friends and family were safe.