1. Try to hurt as few people as possible
  2. You're either in a state of humility or headed towards one
  3. Be your own best friend
  4. Read what you've written out loud before going any further
  5. Smile
  6. Pay attention to what they do, not to what they say
  7. Hard work wins
  8. You can't outrun or move away from your problems
  9. Ask people about themselves. People love to talk about themselves!
  10. Always wear clean underwear