things sent to test our patience
  1. See item right away but trail round 10 shops just in case you see something else
  2. Take garment into changing room to find its on wrong hanger
  3. Very large queue
  4. Sale rack
  5. 5p charge for carrier bags
  6. Security tag left on and BEEEEP as you leave shop
  7. Would you like to save 10%today if you take out our store card (so we can charge you30%more)