1. Got upgraded from economy to business class
  2. Woman in seat next to me was pleasant
  3. Plane left on time
  4. Plane arrived 40 min early
  5. My colleague had access to first class lounge at LHR and I had a good omelette there
  6. My colleague thought he had been upgraded to business class but instead was upgraded to first class
  7. Slept 6 hours
  8. Flight attendants were friendly
  9. Global Entry had added kiosks at LAX