1. Have warmish water on hand to drink--mouth noise is gross
  2. Avoid the word "like" and try to avoid "um" "right" and other verbal crutches
  3. Don't interrupt
  4. Remember you are probably not smarter than the person you're talking to--don't try to be
  5. Talk as you'd talk to a friend. Be casual
  6. Have fun. Be warm. Smile as you talk if you can.
  7. Be comfortable where you are sitting; relaxed body
  8. If you're being interviewed...don't try to jampack your answer. (That is, don't be a know-it-all)
  9. This is a long list