Read and remember the next time you pick up your medication...
  1. "Do I have any refills on my medication?" No you do not, i'll have to contact your prescriber. "Okay is it ready?"
  2. Did you get a new insurance card this year? "Yes." Okay i'll just need to see it. "Its not already in your system?"
  3. We're really busy right now, it'll be ready in about an hour. "You mean I'll have to wait an hour?"
  4. "What do you mean you're out of norco!?"
  5. You'll have to call your insurance company to see why THEY are charging you so much. "You can't call them for me?"